At Viva Medical Shop, we aim to provide our customers with the highest quality products and services. We stand by the effectiveness and value of our offerings. However, we understand that circumstances may occasionally necessitate a refund. Please review our refund policy below:

Product Refunds: We offer refunds on wellness products purchased through our web shop. To be eligible for a refund, the following conditions must be met:

You must contact our customer support team within [15] days of receiving the product.
The product must be in its original packaging and unused.
Proof of purchase is required.